Privacy Policy | maternitynurse.eu

Privacy Policy (Datenschutzerklärung / Privacy Notice)

KH CARE INTERNATIONAL LTD ("we", "us", "our") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.maternitynurse.eu (the "Site"), use our services, purchase digital courses/products, or interact with us in any other way.

1. Who We Are (Data Controller)

KH CARE INTERNATIONAL LTD Company Number: 15143580

Registered Office:

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Contact Details:

Email: contact@maternitynurse.eu

Phone: +44 7495 886 322

You can contact us regarding data protection matters at the email above.

2. What Personal Data We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number, postal address.
Service-Related Data: Details about your pregnancy, newborn care needs, family situation, health-related preferences (where voluntarily shared for consultations).
Technical Data: IP address, browser type, device information, cookies and similar technologies (see Cookies section).
Marketing & Communication Data: Preferences for receiving newsletters, marketing emails, or updates.
Other: Any information you voluntarily provide via contact forms, emails, social media, or during consultations.

We do not knowingly collect data from children under 16 without parental consent.

3. How We Use Your Personal Data (Purposes and Legal Basis)

We process your data on the following legal bases under GDPR/UK GDPR:

Performance of a Contract: To provide our maternity nurse services, digital courses, or respond to your inquiries.
Legitimate Interests: To improve our Site, market our services (where appropriate), analyze usage, and maintain business operations.
Consent: Where you explicitly agree (e.g., to marketing emails or specific data sharing). You can withdraw consent at any time.
Legal Obligation: To comply with tax, accounting, or regulatory requirements (e.g., UK data protection fee compliance).

Specific uses include:

Delivering services and support (newborn care advice, courses).
Processing payments and orders.
Sending administrative or promotional communications (with opt-out option).
Analytics and Site improvement.
Complying with legal obligations.

4. Sharing Your Personal Data

We may share your data with:

Service Providers: Hosting providers (e.g., Wix), payment processors, email marketing tools (e.g., ManyChat, StanStore), analytics services - all under data processing agreements.
Professional Advisors: Lawyers, accountants, insurers (as needed).
Legal Authorities: Where required by law.

We do not sell your personal data to third parties for marketing purposes.

5. International Data Transfers

As a UK-based company, we may transfer data within the UK, EU/EEA, or to other countries. Where transfers occur outside the UK/EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) are in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined or as required by law (e.g., accounting records for 6+ years). After that, we securely delete or anonymize it.

8. Your Data Subject Rights (GDPR/UK GDPR)

You have the right to:

Access, correct, or erase your data.
Restrict or object to processing.
Data portability.
Withdraw consent.
Lodge a complaint with the supervisory authority (in the UK: ICO at ico.org.uk; in your EU country: your national DPA).

To exercise these rights, contact us via above email].

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for functionality, analytics, and marketing. For details, see WIX Cookie Policy or manage preferences via our cookie banner. We use Google Analytics (a third-party service) to help us understand how visitors interact with our website and improve our content. This involves cookies that collect anonymous data such as pages visited, time spent on the site, and general location (no personal identification). You can manage your cookie preferences at any time via our cookie consent banner that appears when you first visit the site, or by adjusting your browser settings. For more details on Google Analytics, see Google's Privacy Policy.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via the Site or email.

11. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us.